Privacy Policy
Effective Date: January 1, 2026
Organization Type: Non-profit association (Verein) based in Basel, Switzerland
Homestaurants.com (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, applications, or services (collectively, the “Services”).
By using the Services, you consent to the practices described in this Privacy Policy.
1. Data Controller
Homestaurants.com, Non-Profit Association (Verein)
Basel, Switzerland
Email: support@homestaurants.com
We are the data controller under Swiss data protection law (revDSG) and are responsible for your personal data collected through our Services.
2. Information We Collect
We may collect the following categories of personal data:
2.1 Account Information
- Name, email address, phone number, and billing/shipping details provided when creating an account.
2.2 Usage Data
- IP address, browser type, device information, operating system, pages visited, and interactions with the platform.
2.3 User Content
- Menus, photos, reviews, ratings, and other content you submit to the platform.
2.4 Communication Data
- Messages exchanged with vendors or platform support, including inquiries and complaints.
3. Purpose of Processing
We process your personal data to:
- Provide, operate, and improve our Services
- Facilitate communication between customers and vendors
- Display content, menus, and vendor information
- Respond to inquiries, complaints, or support requests
- Comply with legal obligations under Swiss law
We do not process payments or access financial information. All payment transactions occur directly between vendors and customers.
4. Legal Basis for Processing
Under Swiss law (revDSG), we process personal data based on:
- Your consent (e.g., submitting your information to create an account)
- Performance of a contract or service (facilitating communication and orders)
- Legitimate interest (improving platform functionality, security, and user experience)
- Compliance with legal obligations
5. Sharing of Personal Data
We do not sell or rent your personal data. Data may be shared with:
- Vendors for order fulfillment, allergen information, or customer communication
- Service providers assisting us in hosting, security, or technical support
- Legal authorities if required by Swiss law
We take appropriate measures to ensure that third parties protect your personal data.
6. Data Retention
We retain personal data only as long as necessary for the purposes described in this Privacy Policy or as required by law.
- Account information: Retained while your account is active and for any legal obligations afterward
- Usage data: Retained for analytics and security purposes, typically up to 2 years
- User content: Retained as long as it is displayed on the platform
7. Your Rights
Under Swiss data protection law (revDSG), you have the following rights:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data, subject to legal obligations
- Object to or restrict processing in certain cases
- Withdraw consent where applicable
To exercise these rights, contact us at: support@homestaurants.com
8. Security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
However, no system can be completely secure, and we cannot guarantee absolute protection of your data.
9. Cookies and Tracking
We may use cookies, analytics, and similar technologies to:
- Improve website functionality
- Analyze usage patterns
- Customize user experience
You can manage or disable cookies in your browser settings. Disabling cookies may limit some platform functionality.
10. Children’s Privacy
Our Services are not directed to children under 18. We do not knowingly collect personal data from minors. If we learn that personal data of a minor has been collected, we will delete it promptly.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. The Effective Date at the top reflects the most recent version. Continued use of the Services constitutes acceptance of the updated Privacy Policy.
12. Contact Us
For questions or requests regarding your personal data or this Privacy Policy:
Email: support@homestaurants.com
Address: Homestaurants.com
Non-Profit Association (Verein)
Basel, Switzerland